Polaris FAQ

Account Set-up

• How long will it take me to get verified?
• How do I get access to Polaris?

Polaris Cases

• What is a CaseCard?
• Who can submit a case?
• How do I submit a case?
• What is a case comparison?
• How do I create a case comparison?

Clinical

• What constitutes a verified treatment card?
• How are the superimpositions done?
• What structures are used for anterior cranial base (ACB) superimpositions?
• What structures are used for mandibular (MND) superimpositions?
• Why no maxillary superimposition?
• My clinical photos don’t look as good as those on Polaris, what should I do?

Polaris Boards

• What is a board?
• What can you use a board for?

Polaris Tools

• What is a ToolCard?
• What is a Toolbox?
• How do I create my own toolbox?
• How do I delete a tool from my Toolbox?

Polaris Search feature

• How does search work?
• How do I search on Polaris?

Polaris Sharing

• How do I share content from Polaris on social media?
• How can I share content from Polaris with another user on Polars?

Polaris Messenger

• What is the difference between connecting and following another doctor?
• Is the Polaris Messenger HIPAA compliant?
• Who can I message on Polaris?

My Profile

• Where can I find my profile?
• How do I edit my profile details?
• How do I change my profile picture?

Account Management

• Where can I see my notifications?
• Where can I manage my billing and membership?
• How do I invite my doctor colleageus to Polaris?
• Where can I manage my notifications?
• When does the monthly billing cycle happen?
• What credit cards do you accept?

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